I have the same experience recently. Agent has came to my home this Monday and talked with my maid about why she didn't repay the loan. My maid took out the labour department's book and read to the agent immediately.
For me, I don't want to disturb me and my kids, so I was terminated the contract with her in that day. Agent asked me to pay the salary, travelling expenses and deduct $300 being the damage of my rice cooker. She has signed the payment receipt. I have informed my maid that I will pay for the air ticket once she informs me. Also the payment in lieu for one month notice in case I need to pay. Last night, I have received a letter from Helpers for Domestic Helpers explained to me why my maid didn't pay to the financial company for 2 pages (all bull shit), I don't care what happen between the maid with the agency or the financial company. I just care my family's safety.
At last they asked for and on behalf of my maid that one month salary, travelling expenses (again), bus fare from Manilla to her own town, air ticket. They also claimed that the deduct of $300 for the damage of my rice cooker as illegal deduction. She really damaged my rice cook, why I deducted $$ for the same is illegal deduction. I really don't know whay happen with HDH, they never know the truth, just listened to the maid. My maid is Bun.
I have paid all the $$ to the maid, but the HDH said I deducted $300 for damage of the rice cooker is illegal ILLEGAL DEDUCTION. Now, the maid asked back $300 from me.....which is not fair to me...... Now, I am still thinking whether I am going to employ a new one or hire a local part time maid.....