my pump also 接觸唔到電. i thought it was my bad luck. and it's may take a long time to replace or repair. so i use a rubber band to tie up the motor and cable. it's quite inconvinience but at least i can use it (for 1.5 month) untill i rent the twin pump from bb asia recently.
I went to the maintenance service center in Tsuen Wan, but nothing they can do at this moment. They don't have any spare for back up or repair wor!
Another option is sending your pump to UK for checking only, but you need to pay for $800 as delivery charge first, and it takes 8 weeks for processing. However, they will give you back the delivery charge and solve your problem ONLY when they find that this is their fault.
January 寫道:
1)
SHORT SHORT地.依家用手pump多
你有冇去整呀
[quote]
Marina88 寫道:
聽聞好多用家用用下開始發現有問題, 有保養又等餘冇.
I have sent a complaint letter to UK, so that the HK agent reply with a better attitude(it was extremely bad in my first time to contact them). :tongue:
They just called me today and said I can bring my motor to their Tsuen Wan office for checking. If there is a problem with the motor, they can replace another one for me. However, I need to go in person ah! They said that it takes about 1-2 days for the checking, but I negotiated with them, and finally, they promised to confirm in about 1+hours. I will go this afternoon, and tell you the result later la!
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