Yesterday I check the bill , $15 more not the money but i want to know why suddenly $15 more !
Rubbish Customer Services answer I download a game on 21 Sept and the charges is FROM 9 Sept TO 9 Oct 2006 !!! Must be Charge One month No pro rata !!!!!!
I said No Record in my mobile and she said May be I delete !!! I said How to delete !!!!
I complain
1st ---- I never download PLEASE give $15 back to me !!!!!!!
2nd ---- I will tell all my friends DON'T DOWNLOAD THE GAMES BECAUSE for example if the paydate is 15 Oct, if you download on 14 Oct WILL COUNT AS ONE MONTH CHARGES
3rd --- I request them TO RECORD our conversation but the girls answer ONLY By ramdom Can't request !!
Then I went to the shop again, the sales there ALSO BAD !
1st ---- they always said I have download BUT THEY CAN'T FIND any record in MY Mobile !!
2nd ---- they said Every Game had Different Way to charge !!!!!
3rd ---- I complain why I bought in FORTRESS , the sales didn't mention I can't change the PAY PLAN lower !! Then the sales said the Quality of the Fortress is Bad !! I answer the Fortress Sales is authorized by 3G !!!And because I went to 3G shop they close at 9pm so I went to Fortress !!