~點解硬係做 Facial D 美容師必定要 Hardsell,佢哋(Alqvimia)唔會覺得咁係趕客架咩?∼
早排有個 bk 姊妹話 Alqvimia 呢隻牌子好好用,當時有八折優惠,咪約佢一齊出去買 d 產品試吓!當時啱啱 facial 又做緊半價優惠,個 bk 姊妹極力推薦,又話佢哋好少有呢 d 咁平嘅優惠,而我見果位 bk 姊妹 d 皮膚真係好靚,我都問清楚佢會唔會 hardsell,佢重介紹埋邊個唔會 hardsell 嘅美容師比我,我先敢試吓,點知都係 "奶" 嘢.......
二月尾去開半價優惠,包括一次玫瑰 facial,一次玫瑰 body treatment 及一次玫瑰 body message,佢即時接受及收錢,我重即刻 book 埋三月頭,話明試玫瑰 facial 先!當日去到,個美容師見到我,話我 d 皮膚比較敏感,唔適合做玫瑰 facial 住,會浪費咗個 facial,可能更會導致我的皮膚更敏感,提議我比錢做防敏感嘅 facial 先,講到好 "pro" 架,咁我都知我 d 皮膚比較敏感,當時咪信佢囉,因為我信 bk 個姊妹嘛!做完皮膚真係有改善,佢就話不如開個防敏感 course 先,改善吓 d 皮膚先,咁我問佢可唔可以五次一款,另外五次又另外一款呀,佢話出去幫我問吓,問完就話唔得,要同一種 facial,佢話可以每次落唔同嘅油,就有唔同嘅效果架啦,既然佢有呢個承諾,我咪開咗十次防敏 course 囉,因為我都想 keep 番好 d 皮膚!跟住 book 埋一星期後 facial 加玫瑰 body message 試吓!
第二次去到,佢話首先要做個 "陰陽測試" 先,做完之後,就話我唔適合做玫瑰 body message 住,叫我試個 relax 嘅 message 先,佢話 member 有生日禮物 $500 蚊,我加百幾蚊就可以試個啱我今次身體狀況嘅 relax body treatment,我見加百幾蚊,又試吓先啦,做完又 ok 喎,好 relax,佢話如果開埋個 body message,就可以做埋 "白金 member",又可以 keep 住 relax,又多 d 優惠,買嘢又有八五折,我心軟,又開埋!然後再 book 下個星期第三次 facial 加 body message!都 book 得好順利架!
到第三次去,佢話早排有個優惠,有 d member 錯過咗,咁打去寫字樓投訴,依家公司做番呢個優惠,就係比 $15,000 蚊,就有 $20,000 蚊去扣,做任何 facail or body treatment 都得,又問我有冇興趣,我果時至 feel 到有問題,原來呢度又係咁 hardsell 嘅,我咪話點解上兩次叫我開 facial 同埋 body treatment 時唔講,我依家都開咗兩個 course 啦,重開,唔係嘛!佢話其實個優惠完咗架啦,係有 member 要求至有番,所以至問我有冇興趣唧,我話我果 20 次都有排做啦,諗諗先,佢喺做 facial 時不停講話好抵,又可試唔同嘅嘢,又送 $5,000 蚊,即係成七折架啦,係咁不停咁講,我緊係繼續話諗諗先,因為佢重幫我做緊架嘛,費事佢整差我塊面啦!
終於做完出嚟,佢重係咁 sell,我見我重有咁多次要做,緊係完滑 d 咁推啦,又話老公唔比,又話信用卡未截數,比我諗清楚下次先啦,嘩!諗唔到佢居然話可以碌咗卡先,keep 住張 voucher,下星期先幫我過數喎,真係嚇死我啦......後尾我堅持話要走,跟住即刻起身,佢至 "啤" 住我走咋!
跟住唯有打電話去想 book 時間,點知成日都話 full,book 嚟 book 去都 book 唔到,我咪問佢到底咩時間至有,佢居然只比到我要返工果 d 時間我喎,我投訴佢,話我二月開果半價優惠佢哋話要兩個月內做晒架嘛,依家居然成個四月都比唔到時間我,咁果兩次 body 點先,後尾佢至比少少時間我,依家成個四月剩係 book 到三日咋........
Re: ~點解硬係做 Facial D 美容師必定要 Hardsell,佢哋唔會覺得咁係趕客架咩?∼
Another Modern Beauty,
I feel sorry for you B二姑媽,
You are so kind to share your experience here with us, so we won't go there. I was thinking to try their products too. But after hearing your case, no more.
And I will tell my friends too.