not qualified maid( she don't know how to do domestic helper duty) with very bad follow up service. They have no finished contract maid provide. Most of their maid are first time to HK or first time work oversea as a helper. Even if they can change another maid for me by giving them serveral hundreds, I find another agency to employ a finished contract maid in HK.
After that, I heard that they are the "No.1 poor agency" from the forum.