Agreed. Once, I employed an Indonesian maid. The application form showed that she worked in Singapore for 2 years to take care a TWIN, her interview result marked "English - Excellent, Baby-caring - Excellent, many excellents. However, after she reported duty, we found her told liies. Her working history were false. She could not communicate in English, Cantonese and Mandarin.
She could not identify hot and warm water too. One time she wanted to feed my son with HOT milk, fortunately, I found it on time.
As a working couple with one small kid, you should understand our worry and difficulty, especially no relative / nobody could help us. In that case, that maid only worked in my family for one month. I had to give her an air-ticket but I did not give her one-month-payment in lieu of notice, I told her and the agency we could meet at the Labour Department, they dated not for they knew they gave incorrect information to deceive employers. But I have to pay air-ticket, medical exam fee. Then, that agency arranged a Filipino (finished contract and the last day to stay in HK to me), I have no further option, so we employed her (at least she was a mother, could communicate), however, her performance is not quite well. She worked at my home after one month, she resigned for she found difficult to manage my son, she could not ran as fast as him. Then, I lost visa fee, medical exam fee and the air-ticket fare. I did not employ maid from that agency again, so I lost agency fees. Just two months, I lost money on hiring maids (agency fee, visa fee, medical check up fees, fares for air-ticket).
Now my existing maid is very poor too. The information she provided in her application form was incrrect which she also admitted. She also did many mistakes intentionally. Have you ever met a maid to complain her employer's home (the size is small, which I clearly marked on the contract, with a separate sheet telling her that my flat is small, so pls bring foldable luggage only), my children are small so make her difficult to work (she claimed that she stated in her application form that she could take care only one child, however, she clearly marked in her application form she can take care 2 children. I also clearly marked in the contract I have 2 children with their ages). She also complained our food are cheap (what we eat, also what she eats). Now I am still employing her for we cannot change our maid too often. Firstly, it is no good for children, they have no sense of security. Secondly, I have no time to train up a new maid. Thirdly, it is very inconvenient for us to change until I cannot tolerate her again. Fourthly, I will loss money again. That maid provided false information to deceive her prospective employer, should I give her payment-in-lieu of notice if I terminate her. Is it fair for me. Anyway, I have to pay her transport fee ($100), medical check up fee, air-ticket fare, etc
Somebody urged impose a licese for agencies to guarantee the maid's standards. I am afraid it is useless, agency cannot verify their information. I have contact few agencies, all they said that they just interview each maid for about 5 minutes only. It is because each day they have to interview few hundred applicants. I also asked if they can provide maids' ex-employers contacts, agents said 90% say they forget or inconvenient. Under these circumstances, our government officers make us cannot impose probation period for foreign domestic helpers, bear 100% of their medical expenses (we cannot see them personally, we do not have the chance to check at least skin problem.)
For unlucky employers, if their maids are pregnant, can those maids still do usual housework? Are our home suitable for pregant women as many DHs sleep in bunk beds and share bedrooms with children. Where to accommodate their babies? ...... Can we transfer the maid to other positions such as what commerical or charity sectors can do? Sorry, those are our problems. These are none of our government's business.
We just want to hire a maid to take care of our children. We leave our children in the hands of stranger. To a certain extent, we are poorer than those provety. They can take care of their children by themselves. My young children often sleep quite late because their parents back home quite late. They cannot have their dinner with parents except Sunday. We get the least from government, my children also have not been to Disneyland too but it is our affairs, we cannot blame the govenment or anybody. What we want is only our government can show concern to citizens and be fair to us.