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複式洋房

積分: 163


1#
發表於 04-11-26 13:18 |只看該作者

有關SHIPPING 問題

我有批貨22號已到日本,D貨要做大陸FORM A,
正本B/L已於18號寄出, 但FORM A 我22號才寄出.
及已通知客人,客人覆24號一定要收到,如果唔係就要比稅,
但昨日客人話我地因FORM A 遲了到日本,引致要比94,500
稅(日元)即港幣約$6,000.00,要我們負責,
但我CHECK FEDEX24號早上已經收到,因23號是日本假期
我之前都有幾次遲


男爵府

積分: 5730


2#
發表於 04-11-27 13:09 |只看該作者

Re: 有關SHIPPING 問題

Hi, I think this is un-resonable since some time we also delay and customer received origina; Form A after vessel arrived. Beside, you already check with Fed. as signed acknowledge receipt by them on time,
how come they ask you to take such resp. ?! I think their too strick................ By the way, they is your old customer?


男爵府

積分: 5730


3#
發表於 04-11-27 13:12 |只看該作者

Re: 有關SHIPPING 問題

Sorry, forget to remind you better to informed them the documents arrival day (Even their holiday) in advance since some time they can contact/arrange with Fed. Japan by themself even holiday

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