My wife and I had a deeply disappointing experience with this agency. We reached out for assistance in finding a domestic helpf for our newborn baby, only to be matched with someone who was legally blind. This oversight was not only unprofessional but also concerning given the needs of a small infant.
To make matters worse, when we attempted to communicate our concerns and seek support, our calls and messages were completely ignored. This lack of responsiveness is unacceptable, especially when families are relying on their expertise during such a vulnerable time. We cannot recommend this service based on our experience.
should you still require new domestic helper for your new born baby, my colleague's family with new born baby is highly recommended his agency for your reference.
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