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Baby Kingdom - 親子王國香港討論區 › 首頁 › 論盡家傭› This agency is pissing me off...

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This agency is pissing me off... [複製鏈接]

Joorkai

複式洋房

積分: 322

1^#

發表於 11-2-14 17:39 |只看該作者 |正序瀏覽 |打印

I am about to confirm a YAN YAN, claimed by the agency she completed 2 contract in Taiwan. She took care 1 old lady and 2 children aged 7 and 9 something.

We have deposited HK$500 in the Agency account before Lunar New Year for reservation. Yesterday, I asked the agency to give me the reference letter/pevious employer's contact/Yan Yan's passport copy for my reference before we signed the employment contract. It is truely pissed me that the agency gave lots of execuse:-
1) "It is personal decision to give out the previous employer's contact, we can't force them"
2)"The Yan Yan found the Taiwan job via another agency, so we cannot acquire the previous employment history and docu copy"
3) "The Yan Yan may not have the passport"

Those answer is so rediculous and insulting my common sense!

I really don't know the agenct move behind and please do give me some advice on this issue.

0 0 0

私人傳訊

Joorkai

複式洋房

積分: 322

24^#

發表於 11-2-21 10:48 |只看該作者

Thanks all of your sharing and suggestion. The Agency has refunded back to me!

My hubby called the agency everyday and negotiated with the manager and told the agency if we access their office on SUNDAY and chated in detail!

They refunded to us next day! HAHAHA!!!!

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Painful

等待驗證會員

積分: 301

23^#

發表於 11-2-19 17:03 |只看該作者

原帖由 Joorkai 於 11-2-15 16:33 發表

This is very good idea, thank you so much simb. I will consider to take action if they do not reply me within 2 days!

呢招最方便快捷, 係繁忙時間踩上去同佢嘈, 如果對方唔就範就揚言會報警處理, 話懷疑佢同外傭串通, 提供虛假文件及詐騙了你金錢, 要求警方到場介入

如果唔敢, 就試下正式上網提交投訴信, 看看消委會幫唔幫到手, 唔好理之前佢話追唔追到, send咗先, 不過最主要係睇間公司怕唔怕消委會, 如果佢企硬, 消委會真係奈佢唔何

跟著就入小額錢債審裁處向佢追討, 其實小額手續簡單, 唔需要驚, 費用亦很便宜 (好似只需五十元左右), 交完申請同證舉就等上庭, 唔洗點準備, 到時上庭法官會判

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TelleTelleMom

大宅

積分: 2469

22^#

發表於 11-2-19 16:59 |只看該作者

I did hire indonesian helper before. The relevant documents such as copy of passport, reference letter, application form with personal data were attached with the porfolios provided by the agency. So I wonder that your agency gave you the true information or not.

原帖由 Joorkai 於 11-2-15 14:31 發表

No. I am wondering if most agency have such irresponsible practice!

私人傳訊

Painful

等待驗證會員

積分: 301

21^#

發表於 11-2-19 16:47 |只看該作者

原帖由 Joorkai 於 11-2-14 17:39 發表
I am about to confirm a YAN YAN, claimed by the agency she completed 2 contract in Taiwan. She took care 1 old lady and 2 children aged 7 and 9 something.

We have deposited HK$500 in the Agency accou ...

可能既原因係agent根本亂作, 同外傭打龍通, working experience呢d野作得就作, 呃僱主請佢, 話有兩年經驗點知一個月經驗都無

責任在外僱, 如果佢提供唔到就當佢無經驗架啦

私人傳訊

Painful

等待驗證會員

積分: 301

20^#

發表於 11-2-19 16:15 |只看該作者

原帖由 DoReMi媽媽 於 11-2-15 14:15 發表

其實哩個真係值得疚病的, 對僱主完全無保障, 代理對不實資料又唔駛負責任.

代理當然話自己唔洗負責, 但法庭判咗話要
睇你敢唔敢告, 其實告上小額好簡單, 你敢告佢輸既機會好大

http://forum.baby-kingdom.com/viewthread.php?tid=1339390

http://forum.baby-kingdom.com/viewthread.php?tid=1656034

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Joorkai

複式洋房

積分: 322

19^#

發表於 11-2-16 12:13 |只看該作者

原帖由 ladybaba 於 11-2-16 11:12 發表
I have similar experience. My maid resigned last August, I paid $800 for getting a new maid (within the 2-years guaranteed period).

The truth is:
1) for all the maids that I choose, the agency he ...

Is the agency called 天峄?

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ladybaba

洋房

積分: 65

18^#

發表於 11-2-16 11:12 |只看該作者

I lose $800

I have similar experience. My maid resigned last August, I paid $800 for getting a new maid (within the 2-years guaranteed period).

The truth is:
1) for all the maids that I choose, the agency held me 7 to 10 days to wait and see if they accept the job offer.
2) for the three maids that I choose, the agency have different 'funny' excuses saying that they do not accept the job.

I was fooled by this poor agenecy for more than 2 months just because I wanted to save the $800 that I paid. At last, I take another agency and the new maid will come this week.

My advice is that when you need to pay, for whatever reasons, let the agency remarks on the receipt that if the chosen maid cannot come, they will refund you. Without this remark, the Consumer Council can do only little help.

原帖由 Joorkai 於 11-2-14 17:39 發表
I am about to confirm a YAN YAN, claimed by the agency she completed 2 contract in Taiwan. She took care 1 old lady and 2 children aged 7 and 9 something.

We have deposited HK$500 in the Agency accou ...

私人傳訊

Joorkai

複式洋房

積分: 322

17^#

發表於 11-2-16 10:50 |只看該作者

Any body is using 天峰僱傭? can you share the experience?

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Joorkai

複式洋房

積分: 322

16^#

發表於 11-2-15 16:36 |只看該作者

原帖由 ed204116 於 11-2-15 14:38 發表
我個 CASE 就係個 AGENCY 要我俾 500 DEPOSIT 先可以 INTERVIEW 個工人(即係 HOLD), 點知我入完$佢同我講個工人俾人買斷左. 我0的 $$ 就唔退住, 死都話要幫我繼續搵工人. 話如果搵唔到工人先幫我問公司退$$.
你打去 ...

I phoned 消委會，they said they can only help me to talk to the agency and ask them to give the detail info of the YAN YAN wow...if the agency refused still, take legal action but the 消委會 won't involve!!!

Useless:;pppp:

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Joorkai

複式洋房

積分: 322

15^#

發表於 11-2-15 16:33 |只看該作者

原帖由 simb 於 11-2-15 15:51 發表
do not use this agency!! Even if your helper does not have the reference letter, she must have a copy of passport to proceed the application, otherwise how do they handin the doc to the immigration? t ...

This is very good idea, thank you so much simb. I will consider to take action if they do not reply me within 2 days!

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simb

別墅

積分: 733

14^#

發表於 11-2-15 15:51 |只看該作者

do not use this agency!! Even if your helper does not have the reference letter, she must have a copy of passport to proceed the application, otherwise how do they handin the doc to the immigration? they can fax u the visa from other country so that u know she really did work in that country.

cut the agency before more problems, like after the helper arrival, there might be other problems which the agency wont help u with or reply you with something like we cannot force her to work hard, it is up to her is she want to work or not....

If you go there on SUNDAY, many customers and helper there and make a scene (like shouting her dishonesty to their customers), they will certainly give u the HKD500 back.

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ed204116

複式洋房

積分: 155

好媽媽勳章

13^#

發表於 11-2-15 14:38 |只看該作者

我個 CASE 就係個 AGENCY 要我俾 500 DEPOSIT 先可以 INTERVIEW 個工人(即係 HOLD), 點知我入完$佢同我講個工人俾人買斷左. 我0的 $$ 就唔退住, 死都話要幫我繼續搵工人. 話如果搵唔到工人先幫我問公司退$$.
你打去消委會問下你個 CASE 可以點處理. GOOD LUCK,

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Joorkai

複式洋房

積分: 322

12^#

發表於 11-2-15 14:31 |只看該作者

原帖由 ed204116 於 11-2-15 14:26 發表
係唔係SUNXXXX AGENCY 呀!!

No. I am wondering if most agency have such irresponsible practice!

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DoReMi媽媽

象牙宮

積分: 231582

母親節2025勳章 2025勳章蛇年勳章 2018復活節勳章醒目開學勳章 15週年勳章親子王國15週年勳章

11^#

發表於 11-2-15 14:30 |只看該作者

原帖由 Joorkai 於 11-2-15 14:29 發表

I don't expect they will return the deposit to us. But in this case, can I approach to 消委會?

不妨一試.

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Joorkai

複式洋房

積分: 322

10^#

發表於 11-2-15 14:29 |只看該作者

原帖由 方方媽媽 於 11-2-15 14:00 發表
比完錢先問doc.佢地話無,你都無辦法.
上左賊船,仲可以點?
你間agent都唔方好啦.
折哀順變啦.

I don't expect they will return the deposit to us. But in this case, can I approach to 消委會?

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ed204116

複式洋房

積分: 155

好媽媽勳章

9^#

發表於 11-2-15 14:26 |只看該作者

係唔係SUNXXXX AGENCY 呀!!

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DoReMi媽媽

象牙宮

積分: 231582

母親節2025勳章 2025勳章蛇年勳章 2018復活節勳章醒目開學勳章 15週年勳章親子王國15週年勳章

8^#

發表於 11-2-15 14:15 |只看該作者

原帖由 Joorkai 於 11-2-15 13:45 發表

I don't know if other agency practice. But it is just piece of cake to ask the YAN YAN for any of those info ga ma! The background and history of the YAN YAN all I have just a told by the agency, no black and white doc.

I think it is a responsibility of the agency to provide accurate and reliable info to us, right?

其實哩個真係值得疚病的, 對僱主完全無保障, 代理對不實資料又唔駛負責任.

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方方媽媽

水晶宮

積分: 74328

7^#

發表於 11-2-15 14:00 |只看該作者

比完錢先問doc.佢地話無,你都無辦法.
上左賊船,仲可以點?
你間agent都唔方好啦.
折哀順變啦.

私人傳訊

Joorkai

複式洋房

積分: 322

6^#

發表於 11-2-15 13:45 |只看該作者

原帖由 mylulu007 於 11-2-15 10:29 發表
佢地真係可以唔俾你睇的。

所以唔俾我睇ref既工人，我一律當佢無experience，亦唔會考慮請佢地。

你洗濕左個頭（俾左錢），agent梗係唔想搞咁多野啦。 ...

I don't know if other agency practice. But it is just piece of cake to ask the YAN YAN for any of those info ga ma! The background and history of the YAN YAN all I have just a told by the agency, no black and white doc.

I think it is a responsibility of the agency to provide accurate and reliable info to us, right?