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大宅

積分: 3369


21#
發表於 13-5-4 14:11 |只看該作者

引用:I+placed+my+order+on+April+27th+and+fina

原帖由 jannie1223 於 13-05-04 發表
I placed my order on April 27th and finally got the order confirmation email ytd! It's been a week! ...
I placed my order on 26/4 and I got the confirmation on the same day.I got another email said they have my order shipped on 1/5 and the order arrived on 3/5.They have to charge your account before they can ship your order.So just wait for another day or two.I am sure you will get yours soon




子爵府

積分: 10210


22#
發表於 13-5-4 14:17 |只看該作者

引用:Quote:原帖由+jannie1223+於+13-05-04+發表

原帖由 小氣公主 於 13-05-04 發表
I placed my order on 26/4 and I got the confirmation on the same day.I got another email said they h ...
Yeah but it took 7 days for just an email after placing order..... Totally unexpected




大宅

積分: 3369


23#
發表於 13-5-4 14:48 |只看該作者

引用:Quote:原帖由+小氣公主+於+13-05-04+發表I+

原帖由 jannie1223 於 13-05-04 發表
Yeah but it took 7 days for just an email after placing order..... Totally unexpected



...
They must have got too many orders
Share with us later when you got your beauties sis




伯爵府

積分: 17196


24#
發表於 13-5-5 00:03 |只看該作者

回覆:小氣公主 的帖子

i placed mt order on 26 apr but i haven't received my shoes yet so late



翡翠宮

積分: 80423

虎到金來勳章 牛年勳章 2018復活節勳章 畀面勳章 BK Milk勳章


25#
發表於 13-5-5 00:18 |只看該作者


伯爵府

積分: 17196


26#
發表於 13-5-6 16:05 |只看該作者
今日終於收到啦


大宅

積分: 3369


27#
發表於 13-5-6 16:34 |只看該作者

引用:今日終於收到啦

原帖由 dorchiu 於 13-05-06 發表
今日終於收到啦
Any photos?




伯爵府

積分: 15207


28#
發表於 13-5-6 17:17 |只看該作者
本帖最後由 bettywong80 於 13-5-6 17:21 編輯

Saks will not let you return products unless there is defect (even you bought wrong size). I will never ever buy from them as no protection.

There were many negative comments about their customer service on website.

I returned one of my pair of shoes which cost $186 and need to pay $39.x DHL fee. They only allow you send them back by DHL at customer's cost. My shoes are right size but with defect (black mark at the back of a pair of beige colour shoes).


男爵府

積分: 5258


29#
發表於 13-5-6 17:22 |只看該作者

回覆:Saks fifth avenue收到喇!






伯爵府

積分: 17196


30#
發表於 13-5-6 20:05 |只看該作者

回覆:小氣公主 的帖子

one of my sandals
1367842067014.jpg


大宅

積分: 3369


31#
發表於 13-5-6 20:44 |只看該作者

引用:+本帖最後由+bettywong80+於+13-5-6+17:21+

原帖由 bettywong80 於 13-05-06 發表
本帖最後由 bettywong80 於 13-5-6 17:21 編輯

Saks will not let you return products unless there is ...
Sorry to hear that.I have same problems when shopping on other online stores.Sometimes we just have to cross our fingers after ordering online




大宅

積分: 3369


32#
發表於 13-5-6 20:45 |只看該作者

引用:one+of+my+sandals+

原帖由 dorchiu 於 13-05-06 發表
one of my sandals
Nice for summer what about the others?




伯爵府

積分: 15207


33#
發表於 13-5-6 21:04 |只看該作者
小氣公主 發表於 13-5-6 20:44
Sorry to hear that.I have same problems when shopping on other online stores.Sometimes we just have ...

i always order from topshop and net a porter, it is very easy to return the goods, just do it yourself no need to approve manually my CS.

just ordered from Mytheresa, hope no defect and the item is within my expectation.

anyway, will NEVER order from Saks even in big sale with free shipping. I read many feedbacks they always send the wrong item, wrong size wrong colour. we are lucky our ferragamo pumps are in perfect condition and fit our size.


子爵府

積分: 13650


34#
發表於 13-5-6 21:06 |只看該作者

回覆:Saks fifth avenue收到喇!






大宅

積分: 3369


35#
發表於 13-5-6 21:15 |只看該作者

引用:Quote:小氣公主+發表於+13-5-6+20:44+Sorry

原帖由 bettywong80 於 13-05-06 發表
i always order from topshop and net a porter, it is very easy to return the goods, just do it yours ...
I am so lucky this time *phew* Thanks for your advice sis.I might not order from them again




伯爵府

積分: 17196


36#
發表於 13-5-6 21:55 |只看該作者

回覆:小氣公主 的帖子

tomorrow la, keep it in the office

lucky my order was fine this time, just knew some negative comments from saks


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