In the past years, Ocean Park has remained committed to our SmartFun members to provide them with unique and memorable experiences that combine entertainment, education and conservation. It is our aim to deliver the highest standards of safety and guest services to allow our guests to enjoy Ocean Park to the fullest.
It is therefore our duty to inform you of an email regarding a possible incident that might have occurred at Ocean Park is recently being circulated. In particular, the email referred to an attempted child abduction incident that might have taken place on a Friday afternoon within Ocean Park premises.
In response to the above email, Ocean Park would like to reassure you that no record or evidence of such an incident has been found. As such, we have grounds to believe that the incident alleged in the email is unsubstantiated and unfounded. Ocean Park treats such allegations very seriously and will take all necessary measures to ensure the safety of the general public and all guests at Ocean Park. The Park has therefore notified the Hong Kong Police Force and sought their assistance in investigating the above matter.
We would like to reassure you that the Park has a strong security system in place to ensure the safety and well-being of its guests at all times. Security guards are stationed at key attraction areas, and regular patrolling sessions are conducted throughout the day within the premises of Ocean Park. In addition, a CCTV surveillance system is in place to monitor all major attractions, entry and exit points of these attractions, as well as other public areas within Ocean Park.
If you have any further enquiries or concerns, please feel free to contact us at our Guest Services hotline (852) 3923 2323.
Yours truly,
Vivian Lee
Marketing Director
Ocean Park Corporation
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