How do I receive my refund if I didn’t manage to obtain customs stamp?
Customs stamp is obligatory to get refund with Global Blue Tax Free Shopping. It proves that the purchased goods were exported from the country of purchase to your home country.
However, generally, Rules and Regulations in certain countries offer the possibility to obtain additional customs stamp:
• For Tax Free Form issued in the EU, it is necessary to go through the EU Customs again. You must re - export your goods and get customs stamp according to local Rules and Regulations;
• For Tax Free Form issued in any other country, you must receive customs stamp according to Rules and Regulations of the country of purchase.