my friend had same experience and had it settled with this way:
- judge whether the maid is 'okay'
- tell the maid to try her best to meet 99's needs
- tell 99 u are unable to find another maid, if u terminate the maid, u hv to take yr children to '托兒所' even '寄宿托管', only return home on wkend.
- 99 knows '後果嚴重', less picky