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別墅

積分: 681


1#
發表於 06-12-19 14:22 |只看該作者

Who did that?

Last week when I my daughter looked at my crystal display, that is a birthday gift from my husband, she found something wrong with it.
After a careful check, I found that the crystal birds have many parts with scratch off and a broken tail but re-glued with super glue.

My Philip maid just arrived almost 3+ months. I asked her if she had ever made the bird fall when doing cleaning. She replied that the bird felt once on the display grass last month during cleaning. I asked again did she see any small parts come off. She said no and then said the small parts might drop on the floor.

Then I told her I did not understand why the tail of the bird has been re-glued. She had no reply and I did not ask again afterward.

My previous indo maid, who was so lazy, she would not bother to do the cleaning. I highly suspect this was done by the current maid but I do not the proof.

If she did that I will be very unhappy as she is not honest to tell me the true. I have brought some X'mas gifts but not sure whether I should give it to her now. She has four kids at home and first time to Hong Kong but she has Sunday off. I told her my crystal display are expansive and cannot be replaced therefore she must to handle with care. Her work performance is average!

Smart mommy, any advice?

Best Regards, Mrs Mak1997 :-P :-D


大宅

積分: 4108


2#
發表於 06-12-19 15:31 |只看該作者

Re: Who did that?

Just want to let you know that you can bring the crystal back to the shop and see if they can fix the crystal.

I ask my maid NOT to clean my crystal. I would rather there is some dust on it than it is damaged and re-glue somehow.

As for your maid, if I were you, I would tell her that I am not happy because she did not report to me by that time and she tell lies covering her mistake now. I would warn her verbally and tell her that next time she would have to replace it at her own cost.

For the gift, it depends if you want to give her. It is up to you. But I believe don't relate it to this particular case.


子爵府

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3#
發表於 06-12-19 15:38 |只看該作者

Re: Who did that?

I'm totally agree, when my maid come in the first day, I told her that she needn't clean the cupboard that I display the crystal inside, I'll clean all crystal by myself.


大宅

積分: 2724


4#
發表於 06-12-19 15:48 |只看該作者

Re: Who did that?

Besides Ccat_house's comment,

If I were you, I would take this opportunity to indicate to her the level of honesty you would expect from her (your maid) and it is her responsibility to tell all the truth to you even she make a mistake (in regardness of the seriousness) and expect similar case wouldn't happen again.

Tell her you need someone that you can total trust on, and ask her whether she wanted to be trusted and respected so that she could think about how and what she do could gain your trust!

Regarding her "average performance" this is a great opportunity for you to conduct a simple review with her telling her in what aspect you are not happy with and what good job she has done according to you "observation". Tell her that you keep on observe her performance trying to gain trust on her and you care about your family that there is no way to fool you.

Maybe I cannot accept lie or dishonest from maid, if the present I brought is not an expensive one, I will still give it to her but remind her again my disappointment and expectation at the time I "wish her a merry Xmas and give her the present" so that she wouldn't have a feeling that I am too easy going or 好

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5#
發表於 06-12-19 17:14 |只看該作者

Re: Who did that?

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別墅

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6#
發表於 06-12-21 20:31 |只看該作者

Re: Who did that?

Thank you all your advices, I will have a serious talk to her tonight.
Best Regards, Mrs Mak1997 :-P :-D

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