Same here ~ Package Korea, but I only paid 10% deposit for my CNY booking few months ago. They reply me the resort now is only opened for member booking until Dec 8. After Dec. 8, they will release room booking confirmation# to me. I'm not sure if this is true.
Has Package Korea replied to you?? Your are asking for X'mas accomodation and should get confirmation# earlier than me........ Please share your comment, thx.Mrs_Chung 發表於 14-12-1 13:45
回覆 E.Y. 的帖子
which agency you used? i used Package Korea and full paid but still waiting for t ...
. FYI, we've hired a car from airport to Vivaldi Park as we are travelling in a big group. It doesn't make sense & impossible to get such answer.....especially u have fully paid to Package Korea.
Started from last Nov., after I knew Package Korea was still waiting booking release official approval from the Vivaldi Park, I had emailed & called Vivaldi Park CS directly. U may try to call Vivaldi Park CS tel#822-2222-7000 (press 8, then press 8 again).....wait their CS to pick up your call. U tell her that u are from HK & need someone who can talk in English to help u....... Once their booking confirmation# is ready to release, they inform me by e-mail, and Package Korea also follow up their tasks with me immediately.
Hope u can have your problem fixed asap.Mrs_Chung 發表於 14-12-8 15:48
I am so angry just now as packagekorea replied me vivaldi is over book for my reservation period and ...