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男爵府

積分: 5428


1#
發表於 04-8-27 11:49 |只看該作者

海外租車—收到credit card statement嚇一跳

早前嚮德國avis租左4日車, 剛收到credit card statement嚇一跳, 佢無啦啦charge左2000歐羅, 過幾日又俾返我, 但一來一回, 匯率, bank charge唔見成千蚊, 車租先至hk$1200, 有無攪錯, 我已去信avis投訴, 叫佢賠, 我嚮海外租過幾次車, hertz, budget等都無問題, 有無人試過遇上同樣情況呀??


大宅

積分: 4412


2#
發表於 04-8-27 12:17 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

Last time we used Avis in Spain. Okay wor. No problem at all. They upgraded us to a larger size car. The tyre was broken on the last day and we had to change to the spare tyre. We told them that the tyre had obviously been repaired previously and the patched part came off again. They didn't charge us anything for the broken tyre.
Airport pick up and drop off were also quite easy.


男爵府

積分: 5428


3#
發表於 04-8-27 14:46 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

其實未還車已經charge左, 還車後就俾返我, 我懷疑係guarantee之類, 但通常都唔會過數架, 有事先嚮credit card 扣數之麻 ?-( ?-(


大宅

積分: 4412


4#
發表於 04-8-27 15:55 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

But there's really nothing you can do now. They charged u the g'tee and had also refunded the charges. ... they don't see any problem because they are not the ones to bear the exchange comissions.

We booked the car thru' a travel agent where our sister-in-law works and didn't have to pay anything g'tee $.


複式洋房

積分: 418


5#
發表於 04-8-27 15:59 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

One more question, besides of the credit card issue, may I know that there are some of the places we no need to pay the insurance fee becos of the absorb from the credit card, is that true, since it will save a lot of the insurance esp. when I rent the car this yr in Hawaii.
開口常笑笑古今可笑之人 大肚能容容天下難容之人 開口常笑笑古今可笑之事 積極進取,遊戲人生!


男爵府

積分: 5428


6#
發表於 04-8-27 16:10 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

justjust,

The point is - they haven't told me about the charge when I pick up the car and I haven't authorized it.


大宅

積分: 4412


7#
發表於 04-8-27 16:50 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

KristyMum,

I see. Probably Avis charged to your card by mistake and realized it afterwards. They tried to remedy by crediting the amount to your card? Not sure. But in this case they should have voided the transaction instead of crediting the amount to your card. They should compensate you for the exchange loss.

vespamania,

Not sure about the insurance charges. The rental companies usually automatically calculates how much insurance charges we have to pay on top of the rental.


男爵府

積分: 5428


8#
發表於 04-8-27 17:08 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

justjust>>>希望係咁啦, I am still waiting for the reply.

Vespamania>>> Normally, collision damage waiver (CDW) and theft protection (TP) are automatically added. Don’t know whether any means to remove/reduce it. Though you are already covered by CDW and TP, you may need to pay an excess, i.e. about HK$5000-7000 minimum fee, in case of damage. I know that some travel insurance plans, e.g. 星展銀行will cover the excess. No idea on the offer from credit cards.


複式洋房

積分: 418


9#
發表於 04-8-28 08:56 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

KristyMum 寫道:
justjust>>>希望係咁啦, I am still waiting for the reply.

Vespamania>>> Normally, collision damage waiver (CDW) and theft protection (TP) are automatically added. Don’t know whether any means to remove/reduce it. Though you are already covered by CDW and TP, you may need to pay an excess, i.e. about HK$5000-7000 minimum fee, in case of damage. I know that some travel insurance plans, e.g. 星展銀行will cover the excess. No idea on the offer from credit cards.

Yes, as the insurance plan did cover the collision and damage on the car or even loss. But the point is that, you (want) to pay more extra per day in order to buy the (extra) confidence from the trip, in which when we've returned, we think that this is a foolish and stupid $ to spend.
(In Hawaii, they did seperate the insurance into another item which is optional)

開口常笑笑古今可笑之人 大肚能容容天下難容之人 開口常笑笑古今可笑之事 積極進取,遊戲人生!


複式洋房

積分: 181


10#
發表於 04-8-28 10:57 |只看該作者

Re: 海外租車—收到credit card statement嚇一跳

我o地一家人試過o係usa,瑞士,macau同北海道租過車,真係咩保險我o地都有買o播!!係就係蛇"gui"d,但實在怕因小失大呀!
我有朋友舊年試過o係australia租車,炒到成架反o左!好彩有買保險咋!!最後人冇事,但架車就散晒!!不過service真好,架車o係半路中途炒都仲有人揸車去接番佢o地

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