Same as you, we had a Indo helper who just work with us 7 days only. I found that she didn't willing to communicate and even to play with my baby (2 years old). So, we decided to fried her immediately. But, We still looking for a right helper who has working experience at HK for replacement. Our agent introduced some helpers (both of Pilp and Indo) to us in the past three months. End up no one be OK for work. Actually, this is very hard to find a right helper through the agent except referred by friend or relationship. You must check reference first before sign the contract. If the helper who not finished the contract, I suggest you don't employ her as must be a trouble include.