You can ask your agent write for you and fax to the immigration office. For my case, my agent did it for me. If you really need that, I can ask my agent email the softcopy to me.
May I know how long need to get the no. from Immigration. Because my agent said they submit the form to immigration , but i 'm not really beleive them and so far i still not receive any letter from the immigration regarding the file no. of my case ? can anybody tell me pls ?