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Baby Kingdom - 親子王國香港討論區 › 首頁 › 自由報料› I was cheated by the GYM in TST

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I was cheated by the GYM in TST [複製鏈接]

Myra_Myra

民房

積分: 57

1^#

發表於 05-6-18 10:09 |只看該作者

I was cheated by the GYM in TST

Hi everyone!!

I just wanna share my bad experience from THE LITTLE GYM in TST.

When the man sell me the programme, he said it's very flexible and i can book some make up class during weekend to fit my schedule.

But after i enroll, i can't book any make up class on Sat/Sun even i keep trying to book every week.

The most angry part is i found out they always save the spot to the new people and put the member as the last priority...

If you have any bad experience from this gym, please share it here!!

:evil: :evil:

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Blythe_miki

大宅

積分: 3901

2^#

發表於 05-6-18 10:49 |只看該作者

Re: I was cheated by the GYM in TST

their classes are very full during weekend on Saturday/Sunday, so i think you will not have a chance to book a make-up class on these two days...

is the man you mentioned wearing glasses??? if yes, this man is the boss of The Gym~~

>>>>>????

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男爵府

積分: 6955

3^#

發表於 05-6-18 12:17 |只看該作者

Re: I was cheated by the GYM in TST

I also had very BAD experience with this company. A few months ago, I called that company and asked whether they have free trial lesson for 6 months old baby, they said yes, but they were making up a new schedule, so, they would call me when the schedule was confirmed. Then, after a few weeks, a girl called me saying that the new schedule was out and asked me to choose a day. Then, I asked whether the class is free of charge, the girl said no. I told her that I called a few weeks before and that girl said the trial lesson was free. So, this girl said she needed to check for me and would return my call. After a few hours, she called me back and said the trial class was free in a few weeks before but they just changed the system, so, only weekdays class could be free for me, and I need to pay trial fee for weekend class. As I am a working mum, so, I said that's OK and I would not join the trial lesson as I needed to work on weekdays. I thought that's the end of the story, but after a few days, a girl from that company called me again asking me to join their classes. I repeated the same thing, if they have free trial lesson on weekend, I will join. If they don't have free trial lesson on weekend, I will not join. This girl said she could check for me to waive the trial fee for weekend lesson, and she asked me to wait for a minute, then, she came back and told me it is OK for me to take the class on weekend free of charge. I was quite happy at that time, and scheduled a day with her to go for the trial lesson in 2 weeks time.

It was 2 days before the trial lesson that a girl from this company called me saying that they needed to take my name out of the trial lesson as they decided not to give free lesson to me. They said if I am willing to pay them, I could go.

I was VERY upset at that moment as I have already changed all my other appointments to make time for this lesson, and I have spent so much time with them on the earlier calls to arrange this, and it is just 2 days before the class they called and asked me to pay for this trial lesson. I asked them they promised me that class that I signed up is free trial lesson, but now, they have no good reason but change what they promised. They said "Yes, Miss, we changed it as we found more people signing up who are willing to pay $$"....

I told them I was very upset about their customer service and what they promised potential customers, they said "if you want to think like this, we have no way to prevent you from thinking like this..." They started to blame me why I did not pay like other parents for the trial lesson... and they never thought they were giving wrong messages to me, who is their potential customers, and they NEVER keep their promises.

Now... after a few months, I still VERY ANGRY

when I talk about this experience... I will NEVER let my kids to go to this company!!!

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戇居SBB

侯爵府

積分: 20995

4^#

發表於 05-6-18 12:37 |只看該作者

Re: I was cheated by the GYM in TST

WHAT'S GYM?

謙謙在2004年10月29日出世了！

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Myra_Myra

民房

積分: 57

5^#

發表於 05-6-20 22:59 |只看該作者

Re: I was cheated by the GYM in TST

The Gym is in TST east. I won't join this gym anymore!!

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wig

大宅

積分: 3424

6^#

發表於 05-6-21 09:58 |只看該作者

Re: I was cheated by the GYM in TST

is that the one in New World Centre?

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Blythe_miki

大宅

積分: 3901

7^#

發表於 05-6-21 11:49 |只看該作者

Re: I was cheated by the GYM in TST

my son is joining their GYM for 6 months already, so far is ok and they allow me to make-up class during weekend but you need to call them in advance to avoid missed a lesson..

i don't know why, but they always allow me to have a lesson on weekend.....?

i was abit late to enrol the next term this time, but they still give me discounts and told me still have few spaces on Sunday/Saturday.

>>>>>????

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Myra_Myra

民房

積分: 57

8^#

發表於 05-6-26 10:10 |只看該作者

Re: I was cheated by the GYM in TST

Thanks for you sharing nn + Blythe_miki !!

Blythe_miki i think you're lucky to have the Sat/Sun make up class!! Good for you!!

But poor my kid! :-( :-(

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