I am a user of Sunligh?'s services. From the beginning to the end, Sunligh? shows me how terrible their services are!!!
To find a maid there is just like a lucky draw!
1. they never selected the maids according to your requirements before introducing some maids to you.
2. if you find a maid seemingly suitable, they never hold this maid even for an hour for your consideration. I asked them to hold this maid for an hour, they said no way.
3. recently I hired a maid from Sunligh?. 6 hours before I went to Sunligh? to pick up the maid, I phoned to remind them I would arrive at their office say at 4pm, they said ok. But, when I arrived there at 4pm, they said the maid was still in boarding house and would take 1 hour more to come. Finally, I waited 1 hour 30 miniutes, but the maid not yet come. Sunligh? staff asked to take dinner and then come again to pick up the maid...
4. Sunligh? staff told me this maid borrowed hk$1000 from one of their colleagues. So, they asked me to collect the load from the maid for them. I refused to do so.
5. when the maid come to my home, her attitude is just like a princess. very impolite and blackface even I asked her to peel an apple at 9:45pm. Unthinkable! she worked for 3 weeks only, then she told me she wanted to resign and would leave my home next month. Then, I emailed to Sunligh? to mention this issue and requested for a replacement and I also phoned them on the following day. But, their staff told me the responsible staff on leave today and would returned tomorrow. But, 1 week was over and no response from Sunligh? is received yet.
6. Then, I called Sunligh? again and they just told many restriction on replacement process and the money I had to pay for replacement. Sunligh? staff also told me "don't buy air ticket for the maid". I asked why? They said the maid might say bellyache and then refused to go to airport....then the employer need to buy another air ticket for the maid again for the other day....
7. All I can say is this agency is just to give me pressure and to make money from the maid and my family.
垃圾!!
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