She has been with my family for 1.5 week. The following keep on happening and repeating, if you were me what would you do?
She already had a conversation with the agent and every night I always talk and explain to her what the problems are.
I demonstrate and asked her not to display any kitchen stuff in the living room and found out when I get up on Saturday morning that one full tray of kitchen stuff was on my son’s table including pillar, knife, chopstick etc. The thing is besides I warn her to keep sharp objects away safely before but she has no common sense at all. - Unacceptable mistake, have to pay full alert and extra attention to make sure the environment is totally safe for kid; such information already stated clearing in the House Rules and Safety Guideline.
I have a separate container for all of my son’s (small eating tools such as medicine cups, lids for drinking cup etc. She put the cover for chili oil container in that little container….where was her mind. – Not paying attention and concentration while doing the job
Trekking pole for securing the yard door at night time was lying beside our work table. She said she checked….it shows again that she is not paying attention to what she is doing, we will easily kick that pole and get hurt – Not paying attention and concentration while doing the job
Saturday, 1 July, 2006
Ironed shirt is not being hanged properly, didn’t check every single piece of work done before putting things away. Do not know how to keep things in a proper way – Not paying attention and concentration while doing the job
Sunday, 2 July, 2006
Not holding the child’s hand while waiting for the traffic light at the road side. – Unacceptable mistake, have to pay full alert and extra attention to make sure the child is save while going out with him – such information already stated clearing in the House Rules and Safety Guideline.
Bath and shampoo is always necessary after outdoor activities even during Winter time – Standard of personal hygiene; stated clearly in the House Rules
My alarm clock under my pillow somehow show one hour ahead on the time and one hour behind the normal wake up time??? Did she do something on it, not convincing if she said she adjust both the clock and alarm while she was tidying up my bed because those two functions adjusted in different way. – Do challenge me!
Monday, 3 July, 2006
Not paying attention to details while doing the job
1. Books are not being arranged nicely after bedroom is being cleaned and tidied up. I indicated at least two times that everything should be organized neatly and tidy while doing the clean up or dusting.
2. Yard is not nicely cleaned as instructed and demonstrated, I could still collect pretty lots of dust and waste after the yard being sweep by Donna, toy chest missed
3. Home Clothings are not totally ready: My top and Mitchell spare vest missing and not in the right order
4. Pick the wrong bowl for child’s lunch
5. Lid for a Jag still with greasy. I wouldn’t allow such error again. Imagine I do not have a dish washing machine at home how could I trust her to do a simple/basic job such as wash and rinse dishing thoroughly.
6 & 7
Not fully adapting to the instruction given – doubt about how well can she understanding to instructions given verbally and in written format and how well could she follow through
Did not wash her hand right before touching and rinsing Mitchell’s bowl. She claimed that her hands are washed in the bathroom a while ago. But my instruction is right before you touch any clean bowl and utensils – It shouldn’t have any mistake at this point.
6. Mitchell’s vest is wrongly hanged – I just mentioned and demonstrated this last night. She seems ok at the time I told her but totally forgot about this while she is doing her job the next morning. Imagine one whole week of normal work life including laundry everyday still, this problem keep on repeating. – Disappointing
7. Although she has experienced (with instruction in oral form and written format) about what I meant on how to do the cleaning and clearing up after sending the child to sleep. What I saw was she left trays, bowls etc on the stove top and ready to begin her weekly afternoon organization tasks that should be started after cleaning and tidy up work : 1) living room; 2)kitchen and bathroom. Again she left something she need to put away on my desk… I am not her helper!
I gave her verbal and written instruction on how to do the weekly organization for the kitchen…always start with heavy clean and tasks that could possible take up more time, make herself available after 3pm for simple organizing tasks such as arranging food basket etc because the child will be waking in a minutes. She could only do one part of cabinet under the sink last week and she didn’t continue this week then proceed for dishes drawer. She cannot even able to answer my queries and express herself well…
Notes:
1. Breakage: plastic hook for kitchen towel
2. Job undone according to the schedule: Weekly tasks
3. Unable to understand schedule chart
4. Still looked puzzled while I was giving her instruction
8. The kid’s pants is not being nicely folded and put back even I have told her at least 3 times on how to fold away clothing that we are going to wear for one more time before put it in the laundry.
These are what I spotted until 3pm on Monday, 3 July, 2006.
It's seems that you are really really mad abt yr maid.
Is she a first timer to HKG? Is she an Indo? Philippina?
I can feel you are very very angry abt yr maid. Pls. calm down first. To be honest, I don't think we can find a perfect maid. The only comfortable way and acceptable way for taking care of baby and doing household chores is "OURSELVES"
Your maid has just arrived 1.5 weeks, I think she is kind of frustrated & panic too!
My last maid was so panic, she couldn't understand and speak good english.. everytime she just pretended to understand me and say "YES MOM". Eventually she did everything far from our expectation.
HKG is a completely different place from her hometown, she needed to adjust the way how HKG people think & do. Usually they borrowed a lot of money to work here, if the employer is not satisfied with their job or show them bad face, they are more scared.
My suggestion to u is to use other approach, try a friendly and nice approach, talk to them openly what you require and try to find some ways to help them to accustom/follow your way in doing things.
Usually I will let my new maid to handle the most important things step by step, it is impossible for them to take care and remember everything the first week or two.
Try to ask the elderly to come over to look after more abt the kid first, (as I think kids are always our most valuable asset), then you may spend more time communicate with her.
If you really find her difficult to get along with or have problems in simple communication, don't waste your time and find an finished contract maid in HKG (as they need less trainning and adjust to the HKG style already).
I already try my very best to keep on explain and repeating demonstrate her how to do her work. Her written enblish is perfect but her oral is really poor.
My frustration is she cannot show me or somehow give me a signal that she could remember what I have told her in regardness of the importance. Things just keep on repeating and repeating. That's why I don't know what I could do next.
My suggestion to you is, you secretly find a new maid (finished contract ones/overseas w. HKG experience)... treat her as a buffer/temporary helper, I think she is not so smart but at least she can help you to do some heavy duty works for a period of time.
Don't mad at her anymore lar...if you cannot get along w. her, yr hatred to her will be increasingly day by day. Don't make the employer employee's situation so worse. SHE IS JUST A MAID.
I had terrible experience with maids b4, they are really nasty to us. At first I found terminating maid is a big deal, need lots of arrangement but now I have more experience and have no feelings abt them anymore. I trust once you have money, everything can be solved easily, don't let yourself to be so angry with them.
Thanks for all of your advise. I sent her back to the agent yesterday and requested the agent to talk to her about her problems. At that time she signed and acknowledged all mistakes in front the agent. I will give her one month time to prove to me that she is capable and can handle all of her tasks according to the schedule and instruction but not her heart.
Still a lots of rediculous mistakes being spotted and I noticed that she starting telling lie to cover up her mistake and skipping some steps while handling the chores.
My husband said we have to be firm to her. She will have her day off during weekday spend time with the agency to improve her poor performance and do whatever outstanding on Sunday. I know it sounds hash to her, but what else could I do.
Temporary pay attention to certain things at the time new mistake pops up. She even couldn't remember what the schedules are after spending one day out with the agent!
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