How old is your BB?? Cuz when my BB was small, she doesn't like ppl to clean her nose. But my BB is bigger now and she loves it whan I use cotton tips to help her clean it. Dip 1 or 2 cotton tips with water and wet her nostril first so her boogies will softens then use dry ones to "lil" it out. Just turn ur cotton tips and it will come out smoothly.