【Updates to Android device users⚠️Suspension of HSBC HK App screen capture and recording】
In response to recent malware attacks targeting Android device users, we have suspended Android device users to take screenshots or recording on HSBC HK App to protect users' account security.
We apologize for the inconvenience caused.🙏🏻
If you would like to get the transaction record, you can check the fund transfer notifications sent by the bank such as Email and SMS alerts and take screenshots on our notifications if needed.
To avoid malicious software attacks, we remind you to refrain from clicking on any suspicious links or downloading any unsafe apps. Never grant full control of your device to any third party or screen share unless you're absolutely certain that it is coming from a trusted source.
In addition to our continuous commitment to high quality services, we are also persistently adopting measures to protect the security of your account. We thank you again for your understanding!
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