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民房

積分: 24


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發表於 24-4-9 18:33 |只看該作者
本帖最後由 TP要人 於 24-4-9 18:35 編輯

工作地點 : 紅磡
月薪 : $25,000
on shift 返星期一至日入面嘅其中五日
返工時間係08:00 - 23:00入面嘅9個鐘,包括1個鐘食飯時間

Job duties:
 Conduct inbound/ outbound calls to meet business objectives.
 Handle customer requests and resolve customer complaints to ensure customer satisfaction.
 Deliver prompt and high-quality customer service and handle daily operation to meet service targets in accordance with bank policies, regulatory standard and compliance requirements.
 On-shift duty as required.

Requirements
 Secondary / Post-secondary graduate or above.
 Excellent communication skill with strong compliance and customer service mindset.
 Pro-active, self-motivated, independent, customer centric and pleasant personality.
 Relevant working experience in customer service/ live chat support service and preferably in banking industry/ financial institution is definitely an advantage.
 Working knowledge of Microsoft Office applications, including MS Word, Excel, is definitely an advantage.
 Proficiency in written and spoken Cantonese.
 Fluency in Putonghua and English is definitely an advantage.
 Available date on or before 6 May 2024 is highly preferred.

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