You need to dispute the transaction. Card Center should take care of the procedure and contact the merchant on behalf of you. If CS not helpful ask for supervisor! 購物保障 is part of the service credit card provides!!
好啦...等到店長 y 返工.....Y 都仲可以死口唔認佢地間野叫 top's korea, 叫我拎返對鞋黎做證
果個店員 A 仲串我認錯店員 B, 覺得我擺明係認錯店
好啦....我好聲好氣咁求 Y 幫我查單(真係"求"!), 佢就用手機影左我張月結單
我話我張月結單有個人資料, 叫佢 del 左岩岩張相, 摭住d資料先再影過
但佢照 send 張相俾佢一個唔在場 ge 員工 C, 之後先 del 佢自己手機張相.....(但係佢員工有果張相...上面有我果名、我張卡ge no. 同簽帳紀錄等資料)
佢叫 C 幫佢查下有冇我呢筆簽帳
員工 C 查完之後, 個店長話自己間野唔係叫呢個名(top's korea), 而且我講果日得一筆 $540 ge visa 簽帳, 諗住打發我走