Hi, thanks for your reminder. Noted that and already sent e-mail to them, however, just received the e-mail from fedex that the product would be delivered on Sat. Do you think I could contact FEDEX at this moment???
Below is the content I sent to Cotton On:
Heard that we need to do the customer clearance on our own and the amount of tax & duties is nearly doubled the purchase amount, thus would have the following questions:
My order no. are:
which were ordered yesterday.
Learnt from FEDEX that if the parcel has marked "sample / costs less than $1000", no tax and duties is needed. Thus would need your help to do this on the parcel, otherwise I want to cancel my order since I am not being WANTED / REMINDED that I need to bear this cost for tax and duties.
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