Retell of the story:
https://www.nytimes.com/2017/04/ ... senger-dragged.html
The article briefly explains why airlines always overbook their seats, and the rules they use when they need to select who to persuade getting off the aircraft.
Not sure if this is in any way a racist decision because the article didn't mention the race of the other passengers who got off the plane, but this is definitely wrong to drag a passenger out of a plane like that and caused physical injury. UA is in some serious PR disaster.
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