Thank you for purchasing our products on Amazon.com. We apologize for the delay in shipping your order. We encountered an unforeseen technical issue. It has been resolved and your order will ship shortly! You will receive an email with the tracking information as soon as it leaves our dock. Again, we apologize for any inconvenience that this delay may have caused you. Thank you. Sonoma Farm
Thank you for purchasing our products on Amazon.com. We apologize for the delay in shipping your order. We encountered an unforeseen technical issue. It has be ...
Order ID 002-7992924-5365068:1 of Sonoma Farm Grape Seed Oil (Cold Pressed), 16.9oz [ASIN: B0026I1NIM] ------------- Begin message ------------- I apologize for any inconvenience with this order. I did check with our Shipping Team today. Based on the information that they received from the US Postal Service, the tracking number for your order is # LC950156455US We are extremely sorry. We appreciate your business. Thank You. ------------- End message -------------
Order ID 105-4491341-0782655:
1 of Sonoma Farm Grape Seed Oil (Cold Pressed), 16.9oz [ASIN: B0026I1NIM]
------------- Begin message -------------
We apologize for the delay in shipping this order. We encountered unforeseen technical issues. The large number of international orders that we received in June was unusual. Prior to this, we had not shipped outside the US.
At initial receipt of the orders, we suspected fraud and lodged a question to Amazon.com requesting confirmation. Once we received approval from Amazon that the orders were indeed real, we had to create a shipping strategy, process and ship the orders.
Our issues have now been resolved and we are taking every step possible to ship our backorders.
Again, we apologize for any inconvenience that this delay may have caused.
I also received the following message from Sonoma:
We apologize for the delay in shipping this order. We encountered unforeseen technical issues. The large number of international orders that we received in June was unusual. Prior to this, we had not shipped outside the US.
At initial receipt of the orders, we suspected fraud and lodged a question to Amazon.com requesting confirmation. Once we received approval from Amazon that the orders were indeed real, we had to create a shipping strategy, process and ship the orders.
Our issues have now been resolved and we are taking every step possible to ship our backorders.
Again, we apologize for any inconvenience that this delay may have caused.
Maybe we did placed huge orders to them altogether, they really have problem to handle so many orders