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大宅

積分: 3675

好媽媽勳章


341#
發表於 10-7-28 17:58 |只看該作者
原帖由 AhChuMaMa 於 10-7-28 16:54 發表
其實請問妳在那日訂購呢? 那日做claim呢?

我在23/6訂,之後遭遇跟其他sis一樣,收到幾次email, 但都無料到.所以在27/7(昨天)做了claim, 但之後只收過Amazon一個auto-reply.

...
我都係23/6訂, 26/7做claim...


男爵府

積分: 7814


342#
發表於 10-7-29 13:00 |只看該作者
前日做左file claim 今日接到呢個email.


Thank you for purchasing our products on Amazon.com. We apologize for the delay in shipping your order. We encountered an unforeseen technical issue. It has been resolved and your order will ship shortly! You will receive an email with the tracking information as soon as it leaves our dock. Again, we apologize for any inconvenience that this delay may have caused you. Thank you. Sonoma Farm


咁點呀?又等佢寄呀, 好煩呀,唔要喇!!!!!


禁止訪問

積分: 14653

環保接龍勳章 大廚勳章


343#
發表於 10-7-29 14:37 |只看該作者
提示: 作者被禁止或刪除 內容自動屏蔽


男爵府

積分: 5360

醒目開學勳章 環保接龍勳章


344#
發表於 10-7-29 14:47 |只看該作者
e個message在21/7已收過啦!
佢似玩嘢多喎!
我前日未做claim前,都send message問佢想點,到這刻都無覆我,完全唔似一間公司.


原帖由 fc1668 於 10-7-29 13:00 發表
前日做左file claim 今日接到呢個email.


Thank you for purchasing our products on Amazon.com. We apologize for the delay in shipping your order. We encountered an unforeseen technical issue. It has be ...


大宅

積分: 3675

好媽媽勳章


345#
發表於 10-7-29 14:58 |只看該作者
原帖由 jensan 於 10-7-29 14:37 發表
你地當初同 amazon 訂 Sonoma Farm 隻 g oil 時, 有冇講係用咩郵遞方式? airmail? 定係 DHL or UPS? 如果係後者, 咁照計都好快收到? 但睇angela 個 tracking #, 就似係 airmail 多d喎....

點都好啦, 可能sonoma fa ...
yes, 我都覺得係寄airmail, 在美國airmail tracking no USPS = airmail. 因為上次iherb寄黍都係USPS, 要12日時間先到HK....

依家進退兩難, 既然佢有埋tracking no, 我再等佢1x日都要架啦....肉隨針板上...佢話勿都得....


男爵府

積分: 5360

醒目開學勳章 環保接龍勳章


346#
發表於 10-7-29 15:09 |只看該作者
妳有tracking number當然等啦,反正Amazon有2 weeks時間比大家.

我個claim, 除咗Amazon's auto-reply外,乜都無收過,連問那間"衰神"Farm,覆都唔覆.咩態度呀!全世界無得賣,我都唔同佢買呀!


原帖由 angelaJJ 於 10-7-29 14:58 發表
yes, 我都覺得係寄airmail, 在美國airmail tracking no USPS = airmail. 因為上次iherb寄黍都係USPS, 要12日時間先到HK....

依家進退兩難, 既然佢有埋tracking no, 我再等佢1x日都要架啦....肉隨針板上...佢話勿都 ...


大宅

積分: 3675

好媽媽勳章


347#
發表於 10-7-29 15:27 |只看該作者
個衰神"Farm都係覆左我1次咁大把咋....22/7-26/7其間我好慶, 1日sent 1-2次產佢同amazon咋....

其實我都唔係抱太大期望收到...

[ 本帖最後由 angelaJJ 於 10-7-29 15:32 編輯 ]


男爵府

積分: 5360

醒目開學勳章 環保接龍勳章


348#
發表於 10-7-29 15:35 |只看該作者
依妳個情況, 28/7收到tracking number, 加12日,咁應該8/8 or 9/8收貨,記得mark diary,多多留意.


原帖由 angelaJJ 於 10-7-29 15:27 發表
個衰神"Farm都係覆左我1次咁大把咋....22/7-26/7其間我好慶, 1日sent 1-2次產佢同amazon咋....


大宅

積分: 3675

好媽媽勳章


349#
發表於 10-7-29 15:40 |只看該作者
thanks....大家繼續匯報間衰神"Farm既情況...


子爵府

積分: 11813


350#
發表於 10-7-29 16:26 |只看該作者
油長,

可唔可以問下你家姐/姐夫喺美國邊到買 g oil 呀??
同埋嚟牌子呢?
最好有埋相就perfect 喇,
thx


男爵府

積分: 7814


351#
發表於 10-7-29 18:09 |只看該作者
咁唔理喇, 反正做左file claim喇,等下睇下點~
原帖由 AhChuMaMa 於 10-7-29 14:47 發表
e個message在21/7已收過啦!
佢似玩嘢多喎!
我前日未做claim前,都send message問佢想點,到這刻都無覆我,完全唔似一間公司.


子爵府

積分: 11009


352#
發表於 10-7-29 20:04 |只看該作者
是呀,Pulmma 油長,可否提供牌子名,真係揾得好苦。有D話係cold press grapeseed, 但都係青BB咁,唔係啡啡地色,就算托人買都可能買錯。在美国可買到咩牌子呢?
可唔可以提供埋你在香港買到個支的牌子呢?真係好努力揾都揾唔到啊!
麻煩晒你,thank you very much.


原帖由 是因 於 10-7-29 16:26 發表
油長,

可唔可以問下你家姐/姐夫喺美國邊到買 g oil 呀??
同埋嚟牌子呢?
最好有埋相就perfect 喇,
thx


子爵府

積分: 11750

大廚勳章


353#
發表於 10-7-29 22:24 |只看該作者
我連TRACKING NO 都冇啊.


男爵府

積分: 7814


354#
發表於 10-7-30 08:56 |只看該作者
用左ca都兩-三個星期,啲暗倉謝得好快,算係幾有用,不過依然有新暗倉出,到底我咩樹不停咁出暗倉呀


大宅

積分: 3675

好媽媽勳章


355#
發表於 10-7-30 09:25 |只看該作者
原帖由 fc1668 於 10-7-30 08:56 發表
用左ca都兩-三個星期,啲暗倉謝得好快,算係幾有用,不過依然有新暗倉出,到底我咩樹不停咁出暗倉呀
我都係咁呀...有暗粒, 搽ca好快好番, 但又會再出...1星期我諗得1-2日係完全無粒粒...但隔日又黍...不過係白左同毛孔細左....(我有飲多水及清潔)

其實呢度用左油既sis, 有邊個用左係very good, 好受得搽油架?...又唔會出粒粒,暗瘡, 又白又滑...上黍教下路...


男爵府

積分: 6591


356#
發表於 10-7-30 09:53 |只看該作者
哈amazon除咗個automail之外, 完全無覆過我關放claim既野... 想點... 有無人已經claim返$


男爵府

積分: 7814


357#
發表於 10-7-30 11:35 |只看該作者
Just recieved an email from Sonoma

Order ID 002-7992924-5365068:1 of Sonoma Farm Grape Seed Oil (Cold Pressed), 16.9oz [ASIN: B0026I1NIM] ------------- Begin message ------------- I apologize for any inconvenience with this order. I did check with our Shipping Team today. Based on the information that they received from the US Postal Service, the tracking number for your order is # LC950156455US We are extremely sorry. We appreciate your business. Thank You. ------------- End message -------------


係唔係真係會寄比我呢~可以去邊度check呀>>


男爵府

積分: 7814


358#
發表於 10-7-30 11:42 |只看該作者
應該無咁快掛,我都有搵過有無咩history, 都搵唔到,好似話要幾個星期先會refund to your credit card ,但係我又接到sonoma話寄貨, 而家都唔知邊樣真喇~咩都唔理喇~
原帖由 orange_yyk 於 10-7-30 09:53 發表
哈amazon除咗個automail之外, 完全無覆過我關放claim既野... 想點... 有無人已經claim返$


子爵府

積分: 11750

大廚勳章


359#
發表於 10-7-30 11:46 |只看該作者
Order ID 105-4491341-0782655:
1 of Sonoma Farm Grape Seed Oil (Cold Pressed), 16.9oz [ASIN: B0026I1NIM]

------------- Begin message -------------

We apologize for the delay in shipping this order. We encountered unforeseen technical issues. The large number of international orders that we received in June was unusual. Prior to this, we had not shipped outside the US.

At initial receipt of the orders, we suspected fraud and lodged a question to Amazon.com requesting confirmation. Once we received approval from Amazon that the orders were indeed real, we had to create a shipping strategy, process and ship the orders.
Our issues have now been resolved and we are taking every step possible to ship our backorders.

Again, we apologize for any inconvenience that this delay may have caused.

Thank you.

Sonoma Farm
我今早收到呢個, 係咩意思啊.


男爵府

積分: 8236


360#
發表於 10-7-30 11:47 |只看該作者
I also received the following message from Sonoma:

We apologize for the delay in shipping this order. We encountered unforeseen technical issues. The large number of international orders that we received in June was unusual. Prior to this, we had not shipped outside the US.

At initial receipt of the orders, we suspected fraud and lodged a question to Amazon.com requesting confirmation. Once we received approval from Amazon that the orders were indeed real, we had to create a shipping strategy, process and ship the orders.
Our issues have now been resolved and we are taking every step possible to ship our backorders.

Again, we apologize for any inconvenience that this delay may have caused.


Maybe we did placed huge orders to them altogether, they really have problem to handle so many orders

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