yes. why maids are always like this? Already did wrong and you told her in a friendly way, but they can just find thousand of reasons to excuse their mistakes and black face. What they want really? Even I at work, I also need to listen to my boss. I really don't think I treat maid bad. First maid say want to study and I paid her the school fee. Second maid say want to go back for graduation of his son for coming just half year, I paid her tickets and buy gifts. But all what for return? Not listen your instructions; you tell her to change and follow your way, she argue with you; black face.... Really disappointed to maid already and don't know how to treat them.