ahmama 發表於 11-10-10 23:06
jcy 拎去洗, 大家幫手炳多兩句~~
It is totally unacceptable. I repeat, this is your system error. I have a booking number but nowhere to continue with the payment online. Neither any assistance from "the customer service counter". What for assigning me a booking number then?? And now, the booking has expired. Really ridiculous!! Your reply is so insolent and this is the worst customer service I have ever encountered. What a shame such a big enterprise treating its customers like this. I will bring the case to the media. ...

