
Thank you for your email.
As an international brand, we make products for sale in many countries.
As markets differ, the products sold vary from country to country.
We believe it’s important to offer not only excellent products, but also to support our customers with great aftersales support – spare parts, repairs, and advice.
In practical terms, we can only provide support in a specific country for the products sold there.
For this reason, our manufacturer’s guarantee is only valid in the country in which a machine is sold.
The standards and regulations governing electrical products vary from country to country.
There is also variation in electricity supply - this applies to voltage, power frequency, and the type of plug needed. So no machine will be suitable for use in all countries.
Should you have any further queries please don’t hesitate to contact us again via email at [email protected]. You can also speak to an advisor on our Helpline by calling 0800 298 0298 or by using the Online Chat function available on our website at www.dyson.co.uk. Our advisors are available between 8am-8pm Monday to Friday and between 8am – 6pm at the weekend.
Kind regards