到我喇!買咗好多,分批收咗幾次!非常混亂,不停remind佢同自己訂咗乜!算,等咗兩個月,終於收到!但最後幾本,明明係佢online shop 見到,但都唔寄比我!whatsapp 問,態度差,唔聽電話,仲問
do u understand my English? To be honest, I really don't understand his English!
我話我比local courier, 然後佢話你急,就比Singapore shipping 寄到hk? 痴線了!比多一星期,仲冇回音,我會向consumer council 投訴!
I ordered books DEC 2014, every time i asked politely by whatsapp, they always replied that they had sent out but eventually i have not received anything!!
I asked for refund then, they said i have to pay for that!!!
WTF!!
The craziest thing is they said i have no rights to refund because they order books on behalf of me, they can keep my money legally!!
Main point is dishonest because they keep lying since beginning, the posts on FB claimed they have books in hand before I ordered!!!
Finally they told me to consult my lawyer, unbelievable!
What should i do?