I just back from Tokyo and join the EGL. The tourist guide is very good - good knowledge, helpful and responsible.
But the dinner is not OK.
Hotel - large room with good view and nice breakfast, but too far from city centre.
I have joined its tours to 北海道 and九州. Both trips are good. This company offers Japanese meals for most occasions, just one Chinese meal for the whole journey.
I joined their package tour to Korea & Hokkaido before. Their staff are very upbeat & know what they are doing!!!! Tour guide is very experienced. Hotel accomodation is good. Food is not bad compared to other travel agents.
Still, the tour guide will sell things to u to make some extra bucks. It's your call how much u want to buy from him/her. Overall, we prefer them than Hong X or Wing X!