heiB 發表於 16-4-20 12:33 
回覆 MissLEE1970 的帖子
printer印不到文件,但已駁了電腦,出錯在那?
printer的USB線駁到電腦,電腦就查到我部printer,我按裝置及印機表,便可列印,現在突然不可以。
所以不明白為什麼要重裝驅動程式,就算裝驅動程式,也有問題,因為部Notebook不可以入CD,是不是要上網下載?
As mentioned by other apart from switching another USB ports, check if printer available under "device and printers", local test print, connect printer to another PC, switching the USB cables, check USB ports under device manager, ... u name it.
If still not OK, remove printer driver at PC and then let it identify the printer again.
Installing printer driver (yeap, grab it via internet and then install it, no CD required) have an advantage. The driver usually comes with tool that allow u to test print. With that, u could eliminate factor that caused by MS office.
Good luck.
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