原文章由 conniechan1975 於 08-10-21 18:02 發表 
i help my mom called the assitant manager. he remember what is happen. as he saw my mom fall down
and he is the one who recommend a chinese medicine dr to my mom at once. and send hotel taxi to drive ...
What I think is if your Mom fell down from the stairs while looking at the advertisement, that means she fell down carelessly, this accident was not caused by the Hotel, it is not easy for claiming the hotel.
If you Mom fell down because of wet floor or any other reasons done by the hotel, it should be claimable.
「盡人事,聽天命」
好好珍惜所走的每一步
好好珍惜所遇到的每一個人
好好珍惜所擁有的一切