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別墅

積分: 599


1#
發表於 10-2-4 16:19 |只看該作者
響另一個topic講開買機票過CAN,令我諗番起呢件事,寫出黎等大家都可以小心.

話說當時AC既hotline提供左幾間特約旅行社,逐間問價之後,發現J字頭最平,我自問對買機票呢d野都相當謹慎,問清問楚同講好價錢之後,agent就幫我hold位7日,我仲心諗:呢間野幾好woh, 有野改的話我都仲有7日時間!

點知第二日一早agent就send email比我,叫我立刻當日中午前比曬$出飛,因為"收到内部消息AC一日後會加價,今日唔出的話,之後就要貴$2000".

我覺得好有可疑,好似平時成日聽到果d騙人橋段,於是打去AC問下係咪真係甘,個rep一聽到都莫名奇妙:"但係呢樣野我地完全未confirm果woh,幾時加價,加幾多,公司都未有指引。(甘有無後日開始加價呢回事?)哈~ 當然無啦!"

打番去agent度同佢對質,佢話同同事confirm下再覆我,之後死死地氣,話check過,原來AC未確實詳情,所以會照收我原本價錢。

如果我當時真係比佢大到,我好可能已經比曬$佢,有咩野都唔可以番轉頭喇。之後諗過投訴,但後來忙到無左回事 。。


複式洋房

積分: 334


2#
發表於 10-2-5 01:50 |只看該作者
I guess the tour agent you mentioned is in HK? one of my friends in Canada also met a situation similar to yours and she was trying to book the AC ticket too, at the end, she just decided to book another flight instead of the same one.
I wonder if this kind of tricks is from AC or not.
***** Beselsel *****


別墅

積分: 599


3#
發表於 10-2-5 12:06 |只看該作者
原帖由 beselsel 於 10-2-5 01:50 發表
I guess the tour agent you mentioned is in HK? one of my friends in Canada also met a situation similar to yours and she was trying to book the AC ticket too, at the end, she just decided to book anot ...


the tour agent is in hk.
i dont think it's the tricks used by AC. cuz over so many years, i had no problem booking tickets with other travel agents.
this is the only agent that i had problem with.

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