本帖最後由 KCKmom 於 12-6-3 18:26 編輯
KCKmom 發表於 12-6-3 18:09 
wyl 新賣家嚟咖 發表於 36 秒前
你不如 PM 我 seller 條 link 吖?
Amazon 有個係保障買家既 policy
總之你經佢地既 website 買都會 cover
不過佢地講明你要 contact 咗 seller 先
如你唔怕麻煩
你去 post office 問吓寄本書返 US 要幾錢
咁你再 contact seller 問佢要唔要寄
不過你 contact 佢時要經 Amazon 既 link 會好 d
唔好私下 email
你睇吓個 A-Z Guarantee Basics: LINK
When You Can FileYou can file an Amazon.com A-to-z Guarantee claim if you purchased physical goods from a seller on the Amazon.com website, or used Amazon Payments to purchase physical goods from a third-party website. See "Exclusions from coverage"below for a list of items that are not covered by the A-to-z Guarantee.
One of the three conditions below must also apply:
- You made payment to the seller through the Amazon.com website or a third-party website using Amazon Payments, but the seller failed to deliver the item by 3 calendar days past the maximum estimated delivery date for an order or 30 days from the order date, whichever is sooner; or
- You received the item, but the item was defective, damaged, or not the item depicted in the seller's description; or
- You have returned the item to the seller per an agreement between the buyer and seller and the seller has not provided the agreed reimbursement to the buyer after receiving the item. Note: If you refuse the package and the return doesn't have tracking information, your claim may not be covered by the A-to-z Guarantee.
You must first contact the seller through Your Account before filing a claim. From the order details, click "
roblem with this order?" and "Contact your Seller." Please allow three business days to give your seller a chance to address the issue. You can submit a Guarantee claim if the seller does not respond or if the issue is not addressed to your satisfaction.
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